Last updated: November 2026
At droom we respect your privacy. This policy explains what personal information we collect when you visit our website or contact us, why we collect it, and how we look after it, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
droom is a function, conference and wedding venue at 42 Kant Street, Lutzville, 8165, and a proud part of a family farming business. droom is the responsible party for the personal information described in this policy.
Information Officer: Anna-Marí Mollentze
Email: droom.venue@gmail.com
WhatsApp: 064 928 3723
When you complete our booking enquiry form, we collect your name, phone number, email address, the type of event, the preferred date, the number of guests and your message.
If you contact us by email, phone or WhatsApp, we keep the information you share with us in that conversation.
When you visit the website, basic technical information (such as your browser type and IP address) may be recorded by our hosting provider and by embedded services such as Google Maps.
We only use your information to:
We will not use your information for marketing unless you have given us permission, and you can opt out at any time.
We never sell your information. We only share it where it is needed to deliver your event or run our business – for example with our in-house catering team and Event Coordinator, and with service providers such as our website host and email provider, who are required to keep it confidential and secure.
We keep your information only for as long as we need it for the purposes above, or as long as the law requires. Enquiries that do not lead to a booking are deleted after 12 months.
We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. Our website uses a secure (SSL) connection.
Under POPIA you may ask us what personal information we hold about you, ask us to correct or delete it, and object to us processing it. To do so, contact us at droom.venue@gmail.com.
If you are not satisfied with how we handle your information, you may lodge a complaint with the Information Regulator of South Africa (www.inforegulator.org.za).
Our website uses only the cookies needed for it to work properly, plus cookies set by Google Maps on our contact page. If we add analytics or advertising tools in future, we will update this policy and ask for your consent where required.
We may update this policy from time to time. The latest version will always be available on this page.
droom
Functions, Conferences & Weddings
A venue with roots, on a working vineyard on the banks of the Olifants River, Lutzville.
© 2026 droom. A proud part of a family farming business in Lutzville.